How can I get a refund for a cancelled order?
Please contact the store you bought your items from to request a return or refund. They will let you know if a return is possible and will inform you of the refund amount, based on their own return policy.
After your store processes your return, your refund will be reflected in your tabby account.
- If you haven't paid for the order yet, we will simply deduct the amount of the returned items from any upcoming payments you may have.
- If you have already paid for the returned items, your payment will be refunded to the card you had previously used. Depending on your bank, it may take up to 20 days for the funds to appear on your card.