What is phishing and how can I identify it?

Phishing refers to fraudulent communications that mimic trusted sources, usually occurring through email but also possible through other channels. The aim of phishing is to deceive you into revealing sensitive information like credit card numbers or passwords, which can then be misused, such as for unauthorized purchases.

To identify a potential scam or phishing attack, consider the following:

  • Is the sender unfamiliar to you?
  • Does the email domain of the sender, i.e. 257368.clicklinks.net really relate to the sender’s chosen name, i.e. “amazon prime support”?
  • Did you receive this communication unexpectedly?
  • Are there any spelling or grammar errors?
  • Do you notice any unusual links or attachments?
  • Are you being asked to provide personal details or security information?
  • Is the sender pressuring you to make a quick decision imposing that you may suffer a potential loss if not actioned?

If you answered "Yes" to some or all of these questions, there is a possibility of a phishing attack. We strongly recommend terminating communication immediately (deleting the email or ending the call) and potentially reporting the phishing attempt to the trusted source.

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