Why was my loan or credit card application declined?
If you have repaid an existing payment with Tabby, your information and payment status will be updated to SIMAH maximum within 1 week from the date of repayment.
If this is an urgent case and cannot wait a week’s time, Tabby can provide you with a letter stating your current repayment status to be able to share with 3rd parties.
Alternatively, you can also raise a dispute on your personal SIMAH portal and Tabby will respond as soon as possible.
To note, some banks may reject a loan or credit card application if you have an existing payment with Tabby. Unfortunately, Tabby has no control over this and that will depend on each bank / lender’s situation
