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Decline reasons

Why is my balance locked?

You may be unable to shop more with Tabby for any one of the following reasons: If you have made your first purchase with Tabby, and still haven't paid for it. As soon as you have made payment for yo…

Updated 20 hours ago

Why was my Tabby purchase not approved?

Tabby does not approve 100% of all orders as we are committed to supporting responsible shopping habits. We understand that it can be frustrating to be declined for purchase after being approved in t…

Updated 7 months ago

What's my credit limit? And how much can I spend with Tabby?

The amount you can spend is based on a number of factors such as: Your Tabby payment history . Your remaining balance and unpaid Tabby orders . The purchase amount of your shopping basket. Other fact…

Updated 7 months ago

Why was my refund request declined?

Your refund could have been declined due to any of the following.. Our investigation showed that the store fulfilled your order correctly and did not violate its policies in providing the product or…

Updated 2 months ago by Faisal Alarifi

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