What are the different account roles?
User roles and permissions determine what users can do in the Merchant portal and what sections and access they have access to.
There are 7 types of account roles:
- Workspace Admin – Access to and control over everything
- Admin – Access to everything excluding managing users
- Supervisor – Can view and perform all actions related to orders: create, capture, refund, and cancel
- Sales Manager – Can view, create and capture orders
- Refunds Manager – Can view, refund, and cancel orders
- Finance Manager – Can view orders and settlements
- Customer Care Agent – Can view Orders only