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5. Store portal features

How to share access to the Merchant Portal with your team?

Go to the Users section in the Merchant portal and click on Invite user in the top right hand corner. Enter the email address of the person you want to add, select the desired user role, and choose w…

Updated by Tabby FZ LLC

How can I clear my browser cache?

If you’re having trouble loading your Merchant Dashboard, simply clearing your browser cache might fix the issue. Here are step-by-step instructions for each major web browser. Google Chrome. At the…

Updated by Faisal Alarifi

Tabby Disputes dashboard step by step guide

The Tabby Dispute dashboard is where all incoming customer disputes made through the Tabby app are gathered. It grants you a quick overview of all the disputes, and which ones require any action by y…

Updated by Tabby FZ LLC

How to deactivate a user's account in the Merchant Portal?

Go to the Users section in the Merchant portal and on the right-hand side click on Manage user for the user you want to Deactivate. On the window that appears click on Deactivate Account button. Once…

Updated by Tabby FZ LLC

Tabby Merchant Analytics

What is Analytics. With Tabby Analytics you can get a quick insight into key performance numbers. See how your AOV, number of orders and revenue with Tabby have performed over the last few weeks/mont…

Updated by Tabby FZ LLC

Two Factor Authentication

Tabby uses two-factor authentication (2FA) as an added security measure to protect the login process of the Merchant Dashboard. This article explains the two ways of 2FA login on Tabby and how to use…

Updated by Tabby FZ LLC

What are the different account roles?

User roles and permissions determine what users can do in the Merchant portal and what sections and access they have access to. There are 7 types of account roles: Workspace Admin – Access to and con…

Updated by Tabby FZ LLC

Payment links

Payment links allow you to share the payment page link with your shoppers. Payment links may be created in the Merchant Dashboard or in the Merchant App. How to create a payment link: 1. Log in to th…

Updated

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