My Tabby payment status isn’t appearing on SIMAH despite me paying it on time

It is extremely unlikely that our customer records would reflect incorrect customer account / payment status information. However, in case you believe there is a discrepancy, here are a couple of ways to help you solve it:

  1. You can directly get in touch with Tabby through email or phone and this issue will be resolved within 3 days of reporting.
  2. You can raise a dispute through your personal SIMAH portal and Tabby can review and respond to that dispute within 10 working days

In case a true discrepancy is detected, we do apologize for any inconvenience this has caused you and thank you for your trust in Tabby’s team and service.


How did we do?


Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)