How can I find the current status of my reported problem?

To check the current status and outcome of the investigations, follow these steps in the Tabby app. 

  1. Go to Profile > Reported issues at the bottom of the screen
  2. Find the status of your reported problem
  3. Select the specific order. Orders could be:
  • Approved (The store confirmed your request)
  • Declined (Your request was declined due to possible reasons)
  • Cancelled (You marked your problem as resolved, and it’s been withdrawn from the list that the store has to review and solve)


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