Payment links

Payment links allow you to share the payment page link with your shoppers. Payment links may be created in the Merchant Dashboard or in the Merchant App. How to create a payment link: 1. Log in to th…

What payment methods does Tabby accept?

Tabby accepts all credit and debit cards, as well as payments made through digital wallets such as Apple Pay

My Tabby payment status isn’t appearing on SIMAH despite me paying it on time

It is extremely unlikely that our customer records would reflect incorrect customer account / payment status information. However, in case you believe there is a discrepancy, here are a couple of way…

Are my payments and purchases safe with Tabby?

All online Tabby purchases are protected with Buyer Protection, meaning you can shop in full confidence and without worry. Every transaction uses encryption and 2-step verification to make sure your…

Are my payments and purchases safe with Tabby?

All online Tabby purchases are protected with Buyer Protection, meaning you can shop in full confidence and without worry. Every transaction uses encryption and 2-step verification to make sure your…

Why are some payment plans unavailable to me?

Plans are available to customers based on their account standing and Tabby payment history. Our customer service team is unable to change these decisions.

Can I extend my payment due date?

We understand that sometimes you need more time to pay. You can always choose to extend your due date for a small fee. To view your due date extension options, go to the Payments tab of the app. Purc…

How do I make a payment?

When you shop with Tabby, your payments are calculated automatically according to the payment schedule displayed during the purchase process. When you successfully complete your purchase through Tabb…

Why did Tabby share my payment status with SIMAH?

We are obligated to share all customer information with SIMAH in accordance with the rules and regulations of the Saudi Central Bank (SAMA). This means we update customer data with SIMAH within 4 day…

What happens if I miss a payment?

At Tabby, we strive to promote responsible spending habits by carefully evaluating every purchase before approval. We encourage you to pay on time, by: Sending you regular reminder notifications . En…

What happens if I miss a payment?

At Tabby, we strive to promote responsible spending habits by carefully evaluating every purchase before approval. We encourage you to pay on time, by: Sending you regular reminder notifications . En…

I received an error when trying to make a payment. What should I do?

Here’s what we recommend you to try to make a successful payment: Make sure that you have the latest version of Tabby’s app.. Make sure that you have sufficient funds.. Make sure that you entered all…

How do I use my cashback to make a Tabby payment?

Navigate to the Cashback section of the Tabby app. Under Available balance, tap Withdraw cashback. . Choose how you’d like to spend your cashback.. Use your cashback to make a Tabby payment. You can…

What is Tabby?

Tabby is a payment method that lets you get what you need now, with flexible ways to pay over time.

What is Tabby?

Tabby is a payment method that lets you get what you need now, with flexible ways to pay over time.
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