The best way to contact the Tabby Support team is by selecting the chat option within the app. You can also contact us by email at help@tabby.ai. To make a complaint, click here. You can also reach u…
If you have any questions or need help with your Tabby billing account, you can contact merchant support by sending an email to partner@tabby.ai.
Contact the store to initiate the return. If the return is within the store's policy, the cashier will guide you through the process, allowing you to select the Tabby Card from your digital wallet on…
Please contact the store you bought your items from to request a return or refund. They will let you know if a return is possible and will inform you of the refund amount, based on their own return p…
If you’d like to cancel your order, please contact the store where you made your purchase directly. . If you’ve already made a payment, this will still be processed unless the store informs us otherw…
If your phone is missing or was stolen, please contact us immediately. Your Tabby Card will be blocked until it can be safely recovered. When you're ready to use your Tabby Card again, simply add it…
You can make a claim via Tabby if: . You’ve already contacted the seller . Your order was made online using Pay in 4, 6, 8 or 12 You cannot make a claim via Tabby if:. The order in question is overdu…
If you’re eligible for the reward and followed all the steps, you should have received your reward. If you haven’t, contact our customer support team.
To help Tabby and the store investigate your issue, it's best to provide as much supporting evidence as possible. These include: Proof of contact with the store regarding the issue. . Order status an…
No, connecting your account through Lean does not give Tabby access to make changes to your bank account. We cannot change your password, update your contact details, or modify your settings.
If your phone gets lost or stolen please contact us immediately to report your Tabby Card as lost. Your Tabby Card will be blocked until you are able to recover it. When you are ready to use the Tabb…
I f you need to change the card number , please contact us at any time to request for a new card. The reissue process will not require you to go through the identity verification process again. After…
As a valued Tabby customer, we want you to be happy with our services. We welcome any complaints you may have, as this feedback helps us improve the quality of our services to meet your expectations.…
Before you delete your account, you need to do the following:. Check for active orders Ensure there are no active orders linked to your account. If you have pending others, it’s best to wait until th…
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